On-site purchase of products
If the customer is near a store, he can also bring his products to the store.
Recommerce enters the personal details and products of the customer and then gives the customer a standard value for buying his products.
If the customer agrees to this standard value, Recommerce will inspect the products completely. The inspection time ranges from approx. 30 minutes per product to about 2 hours for a laptop.
If the inspection confirms the assumed standard value, Recommerce then buys the products at the already determined price.
If it turns out during the inspection of the products that the actual condition deviates from the condition and product description, Recommerce will submit a counteroffer to the customer. The customer can then accept or reject this counteroffer.
The purchase price is paid in cash or transferred to the bank/post office account. If the customer wishes a cash payment, the customer must identify himself with an official identification document (driving license, valid foreigner's identity card, ID or passport).
If the customer does not want to accept the offer, his products are handed back to him personally, if possible, or are delivered via B-post.